Flag Hotel Madeira - Ribeira Brava

The quality of services was great. The staff was very kind and helpful. The room was cleaned every day and the towels were changed. The location is also PERFECT. Its in the middle of the island so its not hard to go to different places. Its also located near the sea and near a lot of restaurants. Me and my boyfriend LOVED out stay here. We really recomend this hotel if you are visiting Madeira.

We loved our room (601) and the very large veranda where we were able to enjoy the sunshine every day before getting ready to go out in the evening. Our room and most importantly the bed were very clean and extremely comfortable and the hotel is in a great location. There was a slight problem with one of the sun beds on the veranda being badly cracked on one leg (it was already like it when we arrived) but when we reported to reception they made sure it was looked at and was replaced straight away.

The hotel is simple but very nice and clean, rooms are cozy and tidy. But what made my stay there amazing was the personnel. Each and every person there I had an interaction with was extremely nice, helpful, and friendly. Already before I checked in I texted the hotel and asked for help with the busses from Funchal and they responded to me fast, with clear explanations, and sent me proper locations of the bus stops. In the hotel itself, whenever I spoke to any of the personnel we would strike a friendly conversation, it made me feel extremely happy and welcome and it is what made my stay there so enjoyable.

The staff was friendly. The breakfast was alright. The view was amazing.

Location Room was clean and nice Personal especially Laura and Lukas ( cute girl and boy which was very helpful to us) I think this was the most why the impressional of this hotel is ideal